Diagnostic 1

This diagnostic test contains 35 questions. Make sure you have at least 20-25 minutes to complete it.

  • The test does not have a time limit. However, you cannot navigate away from the page and resume it afterwards; it needs to be completed in one sitting.
  • Answer the questions based on your knowledge and intuition; do not use a grammar reference or other resource to help you.
  • Some questions contain audio; make sure you have headphones or speakers.
  • At the end of the test, you will receive a score and personalised recommendations. Take a note of these for future reference.
  • After reviewing the relevant modules, it is recommended you take the test again to assess your progress.

Don’t forget to also complete the other 2 diagnostic tests, as they measure your mastery of different language items.

Choose the most appropriate answer to the following question.

Is your colleague using the telephone?
Turn the affirmative sentence into a yes / no question. Don’t forget the question mark.

We have to attend the workshop on customer service.
Choose the sentence that does not contain any verb form errors.
What is the correct way to address a client you don’t personally know?
Choose the sentence that best answers the following question.

Why do you work so hard?
Turn the affirmative sentence into a yes / no question. Don’t forget the question mark.

Shawn assisted the elderly client.
Write the number in word form.

40
Choose the offer that is correctly formulated.
Which word refers to a short period of rain?
True or false? There is more than one way of expressing the future in English.
Complete the sentence with one word. The first letter is given.

A person who works for an employer is called an e
Choose the sentence that contains a correctly spelled ‒ing form.
Complete the sentence with the correct modal.

(May / Would) you like a glass of water with your meal?
Write the number in word form.

512
Choose the most appropriate response.

Do you know yet what you want to order?
Complete the sentence with the simple past form of the verb in parentheses.

Emma (make) an important error while she was checking in a guest.
Select all sentences in which the expression “o’clock” is used correctly.
Choose the sentence that expresses an event that has not only been planned, but also arranged.
Decide if the statement is true or false.

A diary and an agenda are the same object.
Choose the sentence that does not contain any verb form errors.
Choose the request that sounds more polite or more formal.
Decide if the statement is true or false.

"Post", "posting" and "position" are all three synonyms of "job".
Choose the sentence in which the correct past tense is used.
Choose the correct spelling of the numerical adjective.
Complete the sentence with the appropriate question tag.

The weather today is lovely, ?
Complete the sentence with the correct form of the verb in parentheses.

Once I (complete) the form, I will send it to you, so you can have a look at it.
Choose the sentence(s) in which the present tense is used correctly.
Indicate whether the irregular simple past form in the sentence is spelled correctly.

Dave brang a big box of donuts to share with his colleagues.
Write the number in word form.

3,000,601
Consider the following two sentences and choose the correct statement.

After the presentation, the participants will answer the audience's questions.
After the presentation, the participants are going to answer the audience's questions.
Complete the sentence by choosing the appropriate word.

The announcement published in a newspaper or online to announce a job is called a (job advert / job offer).
Complete the sentence with the appropriate question tag.

Those guests didn't speak French, ?
Complete the sentence with the correct modal.

Excuse me, (could / shall) you tell me what time it is?
Complete the blank with the room rate you hear. Write it in numbers.





We also have a limited number of single rooms at $ / night.
Consider the following sentences and then choose the correct statement.

Patrick was not paying attention while his colleague was explaining the safety guidelines.

Patrick was not paying attention when the client asked him a question.

When the manager asked him a question, Patrick gave the wrong answer.